Wellness & Spa

SPA FAQ

Find out useful and informative information about the Alpen.Veda.Spa.

 
 
 
Alpenhaus Kaprun - Alpenhwohnen.L - Junior Suite

RoomsHoliday „à la carte“

" At some point you should maybe make a now a lot more often."

REGIONThose who like to spend their holidays and leisure time actively are at home in the Zell am See-Kaprun region.

Mountains, lakes and glaciers enchant all year round.

Cancellation/alteration of appointments
If you need to change or cancel an appointment, please inform us in good time. A cancellation up to 24 hours before the planned time of the treatment incurs no charge.

No-shows or cancellations within 24 hours of the treatment appointment incur the full price of the treatment, as we will have kept the appointment free for you.
Children and teenagers
We offer special treatments for our younger guests. We ask that a parent or guardian is present at treatments for them. The treatments for children and teenagers are carried out in the adult quiet rest area, and we ask that this is taken into consideration. Children and teenagers under the age of 16 are only allowed in this area whilst having a treatment.

The family and non-naked spa area is on the swimming pool level.
Family and non-naked sauna
There is a non-naked sauna that is also open to children in the swimming pool area. All other saunas are naked zones.
Mobile phones
To achieve restful time-out from everyday life, we ask that you put mobile phones in silent mode, and refrain from using notebooks in the spa area.
No-smoking
The entire spa area is a no smoking area.
Opening times ALPEN.VEDA.SPA
The Alpen.Veda.Spa area is open daily.

  • Swimming pool: 7 AM to 9 PM
  • Sauna & rest area: midday to 9 PM in winter
  • Sauna & rest area: 3 PM to 9 PM in summer
  • Massage & beauty: 10 AM to 8 PM
  • Fitness room: open 24 hours a day

    Out of consideration for other guests, children under the age of 16 are only allowed in the spa area when accompanied by parents and with an appointment for a child or teenager spa treatment. Please observe that the sauna area is a relaxation and quiet rest area.
  • Spa à la carte treatment programme
    f you are not able to find the treatment that you are looking for in our spa programme, then in consultation with our spa manager Luisa and spa therapists, we can put together your own individual treatment programme for you.
    The best time
    For treatment reservations between 10 AM and 2 PM (Monday to Friday, but excluding bank holidays and high season weekends) a discount of 10% applies on the prices of treatments. This offer may not be used in conjunction with any other special offers.
    Wellness to take home with you
    Our VAGHEGGI spa products can also be purchased to take away with you. Our spa therapists will happily advise you on your choice of products.
    What to wear for your treatments
    Please arrive for your treatments in a bath robe and house shoes for any type of massage or spa treatment. You will find a path back with towels and spa flip-flops in your room, and bathrobes can be obtained from the hotel reception.

    BEA
    UTY

    SPA a la
    carte

    MASS
    AGEN

    BO
    DY

    Ein Wunsch ändert nichts, ein Entschluss ändert alles.