Information & opening times
Information about your holiday at the wellness hotel Alpenhaus Kaprun
Our Alpen.Veda.Spa is a place of relaxation, care, and peace. Enjoy some special time and look forward to moments of true well-being.
Your health is important to us
Please be sure to tell us of any medical conditions that we should know about (illnesses, allergies, etc). Please discuss this with your spa therapist before the start of your treatment, so we can guarantee that we are recommending the right treatment for you.
Cancellation/alteration of appointments
If you need to change or cancel an appointment, please inform us in good time. A cancellation up to 24 hours before the planned time of the treatment incurs no charge. No-shows or cancellations within 24 hours of the treatment appointment incur the full price of the treatment, as we will have kept the appointment free for you.
Children and teenagers
We offer special treatments for our younger guests. We ask that a parent or guardian is present at treatments for them. The treatments for children and teenagers are carried out in the adult quiet rest area, and we ask that this is taken into consideration. Children and teenagers under the age of 16 are only allowed in this area whilst having a treatment.
The family and non-naked spa area is on the swimming pool level.