Information & opening times

Information about your holiday at the wellness hotel Alpenhaus Kaprun

Our Alpen.Veda.Spa is a place of relaxation, care, and peace. Enjoy some special time and look forward to moments of true well-being.

Mobile phones

To achieve restful time-out from everyday life, we ask that you put mobile phones in silent mode, and refrain from using notebooks in the spa area.


The entire spa area is a no smoking area.

What to wear for your treatments

Please arrive for your treatments in a bath robe and house shoes for any type of massage or spa treatment. You will find a path back with towels and spa flip-flops in your room, and bathrobes can be obtained from the hotel reception.

We recommend that you arrive in the spa a few minutes before your treatment time to ensure a relaxed start to the session.
Welcome at the Alpenhaus Kaprun Day Spa, entrance area

Your health is important to us

Please be sure to tell us of any medical conditions that we should know about (illnesses, allergies, etc). Please discuss this with your spa therapist before the start of your treatment, so we can guarantee that we are recommending the right treatment for you.

Cancellation/alteration of appointments

If you need to change or cancel an appointment, please inform us in good time. A cancellation up to 24 hours before the planned time of the treatment incurs no charge. No-shows or cancellations within 24 hours of the treatment appointment incur the full price of the treatment, as we will have kept the appointment free for you.

Children and teenagers

We offer special treatments for our younger guests. We ask that a parent or guardian is present at treatments for them. The treatments for children and teenagers are carried out in the adult quiet rest area, and we ask that this is taken into consideration. Children and teenagers under the age of 16 are only allowed in this area whilst having a treatment.

The family and non-naked spa area is on the swimming pool level.

Family and non-naked sauna

There is a non-naked sauna that is also open to children in the swimming pool area. All other saunas are naked zones.

Opening times in the spa hotel Alpenhaus Kaprun

Swimming pool:

7 AM to 9 PM

Sauna and rest area:

In summer: 3 PM to 9 PM

In winter: midday to 9 PM


10 AM to 8 PM

Fitness room:

Open 24 hours a day